SHIPPING

After you place your order in our shop, we immediately begin the crafting process so your items can be shipped as soon as possible. Every piece of adornment demands time for crafting and curing before it can be readied for shipping. Generally, orders are shipped within 1-2 working days. However, for peak seasons, shipping your item can take up to 5 days.

If you ordered multiple products, there could be cases that they would come from different designers and therefore, they would arrive in different packages at different times. 

Estimated Delivery Times

  • Mainland US addresses: 7-15 Business Days
  • All other countries: 14-29 Business Days

*NOTE: The number of days for each delivery time listed above are just estimates. There are times that delays would happen due to different unavoidable circumstances like bad weather, customs sorting, wrong address etc.

Order Fulfillment

We do our best to process every order that is placed in our shop within the day from Monday to Saturday whole year round except for Holidays and Sundays. For orders that are placed at 04:00 AM CET or 10:PM CST, it will start to be made and handcrafted the next day. There are times that an order is not shipped the next day due to issues on raw lacking raw materials or stocks. Other reasons for delay in fulfilling orders include lacking order information as well as billing and payment confirmation delays. For orders placed on Saturdays, shipping will be done on Monday or the next business day in case a holiday falls on Monday.

International Orders Shipping

We have processed orders from all over the world in over 160 countries and territories. Yes! We deliver to locations and destinations outside the US and orders arrive within 14-29 business days generally. Customs can sometimes put your package on-hold but since we have partnered with the most reliable couriers, this event seldom happens and if ever it does, our highly-knowledgeable customer support team will handle it efficiently.